![]() ![]() After it sold out I saw that my card had been charged and a confirmation email had been sent. Confirming the order signed me out several times, error screens popped up, the model made it to my cart, but then the site told me I couldn’t have more than one, and wouldn’t let me remove it from my cart to start over anyway, and ultimately the confirmation screen never came.Įxcept an email did. The other account seemed to hit too many snags before the model sold out. I had to refresh several times along the way on one account, until the order confirmation screen came through. I was lost in wheel doom, and decided to try the refresh approach. 30 to 45 minutes after that it sold out.Ĭlearly 12000 accounts got through. 45 minutes in reports starting coming that a few were getting through, after risky refreshes, but it wasn’t everyone. For the first 30 minutes or so, most folks were in ongoing wheel hell. As I always do, I asked for updates on Instagram, and it appeared everyone was having the same problem. The Wheels of Death reared their ugly heads, but only after buyers had gotten one or two steps in. You may not like it when you don’t get one, but that scarcity is why you are going for it in the first place.īut that is a different kind frustration compared to what the ineptness of the site generates. Mattel will ALWAYS make fewer models than they have RLC members, because if they don’t no one will care and no one will join. Strangely the inability for everyone to get it matters more. We humans are an odd species, and while there will be frustration about not getting a model, if Mattel makes one for every account, no one will care about the model. In some ways these problems get blamed for a general frustration about sellouts. Strange errors, constant sign-outs requiring the customer to sign back in, a general sense of incompetence. It is after that the things tend to go wrong. The strange waiting room, created to give everyone a fair chance and eliminate bots, is usually good about doing its thing. The notorious RLC site struck again, this time in a new way. I am a member of the RLC, and I was ready to make a go at getting one. Mattel sends one to me when they can to preview, but considering no one has been in the office in awhile, and Mattel distribution centers are minimally staffed if not totally closed, getting a preview model to a blogger of a model that will undoubtedly sell out is not a priority. I didn’t do a preview of the Hot Wheels Red Line Club Lamborghini Countach today because I didn’t have one to preview. ![]()
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